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The pandemic has impacted everyone’s physical, fiscal, social and emotional wellbeing and forced many changes on how we engage with medicine and technology.

Acclimating and adjusting are an important part of life. With the COVID-19 pandemic pushing the rapid advancement and adaption of newer technology, many people struggle to adapt to changes that have become integrated into their daily routines. Unable to feel comfortable in a technology driven world, some people have begun to feel left behind.

Throughout the pandemic, medical professionals have struggled to appropriately serve their patients that struggle to understand the technology used. In partnership with The Johns Hopkins Office of Telemedicine, the Office of Economic Development and Community Partnerships (OEDCP), and Microsoft, experts at Johns Hopkins developed a one (1) session, train-the-trainer model lesson to bridge the gap between digital literacy and healthcare for community residents.

The lesson covers the basics of digital literacy necessary for community residents to feel confident in conducting and engaging with telemedicine and electronic patient portals. Session Topics include:

  • Wi-Fi Set-Up
  • Setting-Up Proxy Access
  • Basics of Electronic Patient Portals
  • Accessing Zoom, Microsoft Teams, and Webex
  • Basics of MyChart
  • Affordability Connectivity Program

Through a 30-minute sessions—using both live, in-person presentations—the Telehealth Equity Project aims to heighten community residents’ understanding and comfortability with telemedicine and connecting with health care providers online.

Telehealth, also known as Telemedicine, brings some of the world’s leading practitioners to convenient locations for patients through the ease of their smartphones, computers, or tablets

The Telehealth Digital Equity Project leverages expertise and partnerships from across the Johns Hopkins Institutions. The Johns Hopkins Office of Telemedicine supports remote care initiatives and services that help providers treat more patients in need, consults with other experts to provide better diagnoses, adds efficiency and reduces overall health care costs. The Johns Hopkins School of Nursing Center for Community Programs, Innovation, and Scholarship (COMPASS Center)—the operational umbrella for evolving Hopkins Nursing community education, practice, research, and policy initiatives—creates a sustainable model for promoting the health and well-being of disadvantaged populations in Maryland through alliances with residents and other organizations, including the Community Health Interest Group (CHIG)—a student organization that provides health education and screenings to populations that are underserved through Baltimore City and its surrounding counties. And the Office of Economic Development and Community Partnerships expands and elevates our commitment to Baltimore through investments in economic and neighborhood development, health care, and education.

The Telehealth Equity Project also leverages a partnership with Microsoft as both use technology to transform the way we live and work.
Community residents and interested parties are encouraged to email [email protected] to schedule a free lesson.